hello all,new here, i hope in the future io can contribute to the group,i am really new to printing n cutting, but i want to say that JOEL HAS BEEN A INCREDIBLE HELP. i had bought a mutoh value jet 628 printer and had mhelped n guided me in how to try n clean n steps to take.very knowledgable and easy to talk to..will def be back for supplies n most likely more help.